Responsibilities for the Technical Sales Manager

• Blend of direct outside selling and inside sales support of industrial chemicals to rubber and/or plastic industry.
• Developing product requirements and roadmaps for market entry.
• Coordinating with engineering, marketing and other teams.
• Incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach.
• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise independent account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.
• Develop and implement product strategies consistent with company vision.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and products.
• Work with senior management to create product plans and roadmaps.